To start a return, visit our Returns page here. All items marked Final Sale are non-returnable and cannot be returned for refund or exchange.
You have up to 30 days from the date of delivery to return items purchased at BCBG.com. Returns requested within 14 days of delivery will be refunded to the original form of payment. Returns requested between 15–30 days will be issued as store credit. Returns after 30 days will not be accepted.
All returns are subject to a $12 restocking fee, which is deducted from the refund amount. Refunds are provided for the value of your item and tax only — original and return shipping costs are not refunded.
To be eligible for a return, items must be unworn, unwashed, unscented, and have all original tags, accessories, hangers, and packaging included. Items must show no signs of wear, and no rips, tears, or hair of any kind.
Please note that you must return your item within 2 business days of generating your return label. Once your return is received at our warehouse, please allow 10–14 business days for it to be inspected and processed. You will be notified by email once your return is complete.
For details, visit our Return Policy.
